Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
They came and serviced my unit, they were friendly and did a good job. Their price is fair and I will definitely be using them from now on.
Called July 4 weekend and Shane had my repairs done quickly and efficiently. Will definitely be using Cool Co for all my future service. Very fair prices and excellent customer care.
Nobody is happy to pay thousands for HVAC repair, but Cool Co made it bearable. Quality work and honest diagnostics.
I own a cleaning business and was at a clients house cleaning and Cool Co showed up to fix their AC. They were very professional and diagnosed the problem very quickly and efficiently. Very impressed with their honesty and felt very comfortable with Shane Stone and his company.
It was already late afternoon when my air stopped cooling. Shane came as soon his appointments were finished and fixed the problem. He also checked everything else to make sure there would be no future problems. Shane’s a great guy and I know I can depend on him.
Amazing service! Reasonably priced. Shane (owner) is from to Grayson County. #buylocal Need your AC repaired or replaced call CoolCo!
I had an amazing experience with Cool Co Heating and Air! From the moment I spoke with Cindy in the office, I was treated with kindness and professionalism. She was super helpful and made scheduling easy. Jared, the technician, arrived right on time, went straight to the issue, and had my system up and running in no time. You can tell this is a local, family-oriented company that truly cares about their customers. Everyone I dealt with—from the owner to the staff—was top-notch. I highly recommend Cool Co if you want honest, fast, and professional service. Support local businesses like this one—you won’t regret it!
We had our air go out in the dead middle of summer. We called Shane and he was at our house within an hour even though he was already on his way home to call it a day! Not only did he fix an ongoing issue with our AC unit, he was able to replace our thermostat on the spot and save the day. I highly recommend Cool Co. for all of your AC needs!
Upon entering the shop, we was greeted by a stifling wave of heat—the AC had malfunctioned. Without hesitation, we reached out to Shane, who assured us he’d inspect the issue that very afternoon. True to his word, Shane arrived about 30-40 minutes before we closed, ensuring our AC was up and running before the day’s end. His prompt and efficient service has earned our highest recommendation!
Top notch AC repair. I have been fortunate to have one of their techs in our neighborhood and he has worked on my unit twice now. Reliable, Friendly, and saw my problem through to resolution. The tech cut short his lunch to come fix my condenser and I highly recommend their business.