Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The best HVAC team in the North Texas Region!! They go out of their way to forecast potential issues and troubleshoot the systems for optimal performance. They are extremely fast in urgent response needs and very thorough in all they do. I use them in my commercial and residential HVAC needs and highly recommend them!
Had a mini split installed in my shop today. Great quick service. Very clean and professional after contacting several others Shane “understood the assignment” and did exactly what I wanted. Very pleased with this company!
Our air conditioner went out and thankfully Kyle Jones recommended Shane. He contacted my husband on Easter Sunday and made arrangements to meet my husband and fixed us right away! 5 ⭐️service, professional and thorough! Checked everything to make sure we are ready for another Texas Summer!!!
I had an amazing experience with Cool Co Heating and Air! From the moment I spoke with Cindy in the office, I was treated with kindness and professionalism. She was super helpful and made scheduling easy. Jared, the technician, arrived right on time, went straight to the issue, and had my system up and running in no time. You can tell this is a local, family-oriented company that truly cares about their customers. Everyone I dealt with—from the owner to the staff—was top-notch. I highly recommend Cool Co if you want honest, fast, and professional service. Support local businesses like this one—you won’t regret it!
2 weeks ago
Shane is awesome! We noticed our AC wasn’t working properly so someone recommended Shane to us and we’re so thankful they did. He came out quickly and assessed the problem. He was honest and fair with what was wrong and immediately got us on his schedule to come back and make the repairs. Before leaving he made sure we had cool enough air to last until he could come back. We’re so glad Shane has moved back to his hometown! We’ve officially found our company for all of our future AC repairs!
Upon entering the shop, we was greeted by a stifling wave of heat—the AC had malfunctioned. Without hesitation, we reached out to Shane, who assured us he’d inspect the issue that very afternoon. True to his word, Shane arrived about 30-40 minutes before we closed, ensuring our AC was up and running before the day’s end. His prompt and efficient service has earned our highest recommendation!
We had our air go out in the dead middle of summer. We called Shane and he was at our house within an hour even though he was already on his way home to call it a day! Not only did he fix an ongoing issue with our AC unit, he was able to replace our thermostat on the spot and save the day. I highly recommend Cool Co. for all of your AC needs!
Called July 4 weekend and Shane had my repairs done quickly and efficiently. Will definitely be using Cool Co for all my future service. Very fair prices and excellent customer care.
Just had Shane and his apprentice come.out to my house. After dealing with problem after problem from other unreliable companies he came out and did a marvelous job. Replaced with updated parts that the previous company’s said were not even able to get anymore. He did more for my house then anyone before I highly recommend this company. They have better rates, quality work, amazing customer service skills and will explain everything they did while they were therr and don’t mind you watching and giving you tips. Over all 5/5. Will be calling for all my repair work from now on.
I own a cleaning business and was at a clients house cleaning and Cool Co showed up to fix their AC. They were very professional and diagnosed the problem very quickly and efficiently. Very impressed with their honesty and felt very comfortable with Shane Stone and his company.