Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

KN

Just had Shane and his apprentice come.out to my house. After dealing with problem after problem from other unreliable companies he came out and did a marvelous job. Replaced with updated parts that the previous company’s said were not even able to get anymore. He did more for my house then anyone before I highly recommend this company. They have better rates, quality work, amazing customer service skills and will explain everything they did while they were therr and don’t mind you watching and giving you tips. Over all 5/5. Will be calling for all my repair work from now on.

Keenan Neal

Upon entering the shop, we was greeted by a stifling wave of heat—the AC had malfunctioned. Without hesitation, we reached out to Shane, who assured us he’d inspect the issue that very afternoon. True to his word, Shane arrived about 30-40 minutes before we closed, ensuring our AC was up and running before the day’s end. His prompt and efficient service has earned our highest recommendation!

Texoma Network Solutions

Had a mini split installed in my shop today. Great quick service. Very clean and professional after contacting several others Shane “understood the assignment” and did exactly what I wanted. Very pleased with this company!

Natalie Mitchell
Pottsboro, TX
TM

Josh was first to come out and then we scheduled setup for a new system which was upgraded to a heat pump and new furnace system. Jared and Josh met the rest of their crew here this morning. With a complete install, fixed my flooring, and was completely done by 2:00 p.m. I honestly feel as though they went above and beyond for me. And they were extremely competitive with their pricing. I highly recommend Cool Co. to EVERYONE. Whether it be a service call, a new install, or getting in on their biannual maintenance. Hands Down The BEST!!! Warm days ahead, Tina Matthews

New customer review, posted within the last 2 monthsTina Matthews
RC

Jerry and Josh came out and replaced the coils of my AC unit and did a remarkable job! They were very polite and very efficient! I will be recommending this company to everyone I know!

Robbie Cartwright
DB

HIGHLY recommend!! We had the best experience with Shane and his team for our full HVAC replacement. They were professional, quick, and very friendly. Not to mention, the most reasonably priced in our area. It is hard to find honest and good help these days… but they’re the real deal!

Deanna Bollinger

5 stars isn’t enough. I was out of town and my daughters said one our unit for upstairs wasn’t cooling the upper part of the house. I reached out to Cool Co and they had someone there the next morning. They got the unit fixed up (so we thought) at an EXTREMELY fair price. Everything was going well until this finicky thing started making the most awful noise. I sent a text to who I believe may be the owner or manager and they were back at my house in less than an hour. Turns out we need some new parts. They communicated this with my daughter and then were very gracious to make sure they got a hold of me to talk me through what they think is wrong and how we can go about fixing it. They will be here next week to replace the part and see if that works. I would recommend Cool Co to EVERYONE. Absolutely wonderful service, communication and fair pricing. If you are in a bind or need regular maintenance I would highly suggest you give these guys a call. Thanks Cool Co and Team.

TB

They came and serviced my unit, they were friendly and did a good job. Their price is fair and I will definitely be using them from now on.

New customer review, posted within the last 2 monthsTimmy Bays
OV

I had an amazing experience with Cool Co Heating and Air! From the moment I spoke with Cindy in the office, I was treated with kindness and professionalism. She was super helpful and made scheduling easy. Jared, the technician, arrived right on time, went straight to the issue, and had my system up and running in no time. You can tell this is a local, family-oriented company that truly cares about their customers. Everyone I dealt with—from the owner to the staff—was top-notch. I highly recommend Cool Co if you want honest, fast, and professional service. Support local businesses like this one—you won’t regret it!

Omar Velez

We had our air go out in the dead middle of summer. We called Shane and he was at our house within an hour even though he was already on his way home to call it a day! Not only did he fix an ongoing issue with our AC unit, he was able to replace our thermostat on the spot and save the day. I highly recommend Cool Co. for all of your AC needs!

Lauren Barnhill